Does United Leather have a retail location I can purchase from?
Yes, our headquarters are located at 1414 Newton St Los Angeles, CA 90021. We are open from 9am - 5pm Monday - Friday and we accept walk-ins!
Can I make an appointment?
Yes, if you are reaching out through a company or brand, please submit a contact form through Our B2B contact page and we will reach out regarding appointment times.
Do you offer wholesale or bulk pricing?
Please email email@example.com regarding any wholesale or bulk pricing inquiries.
Can I order samples?
Color rings can be ordered through each articles product page. Color rings include all available colors per article.
What is your shipping policy?
We offer Ground and 2nd Day Air via UPS. Shipping times and rates vary depending on location.
Do you offer international shipping?
No, we currently only offer domestic shipping, excluding Hawaii, Puerto Rico and Alaska.
What is your return policy?
All claims must be authorized and returned within 5 days from the date received.
No refunds or exchanges are accepted for leather that is cut or modified.
For domestic orders within the United States, please email firstname.lastname@example.org to authorize your return or exchange.
For orders shipping to Mexico, please email email@example.com
What forms of payment do you accept?
We accept Visa, Mastercard, Amex and Paypal.
How can I clean my leather?
Please refer to our Leather Care and Cleaning guide for tips on how to care for your leather.
What are your sustainable practices?
Please refer to our Sustainability page to view our sustainability practices
What can I do with my leather scraps?
Our team has come up with a list of ideas on how to recycle your leather scraps. Please refer to our Sustainability page to learn more.
What is the difference between a full hide and a half hide?
A full hide has not been cut into, while a half hide has. Full hides generally range from 40 - 50 sq ft while half hides generally range from 15 - 25 sq ft. United Leather does not cut into any of the hides and receives the hides as they come from the tannery. Please refer to our Size Guide for more information.